CancelKit

How to cancel SiriusXM

SiriusXM usually has you cancel through live chat or by phone, and expect a retention offer before the cancellation goes through.

Steps to cancel SiriusXM

Live chat or phone

  1. Have your account number or radio ID ready, plus the name and email on the account.
  2. Open SiriusXM Customer Care and start a chat, or use the phone number listed there.
  3. Say you want to cancel, and decline retention offers if you still want out.
  4. Ask for a confirmation number or email before you end the session.

Before you cancel

What happens after you cancel

Service continues until the paid period ends. Keep your confirmation in case a charge appears later.

Ask about a prorated refund if you prepaid for a longer term.

Billed through Apple or Google? How to cancel a subscription on Google Play, How to cancel a subscription on iPhone, How to cancel an automatic payment on PayPal.

Common questions

Can I cancel SiriusXM online?

Mostly through chat or phone. Some accounts or states show an online option.

How do I stop the offers?

Repeat clearly that you want to cancel and ask for the confirmation.

We haven't re-checked this guide against the official page recently. Confirm the steps there before you rely on them.

Something out of date? Tell us and we'll recheck it.

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