How to cancel HelloFresh
Cancel HelloFresh from Plan settings in your account, and do it before your weekly cutoff or the next box still ships.
Steps to cancel HelloFresh
On hellofresh.com or in the app
- Sign in to your account.
- Click your name at the top right and choose Account Settings.
- Scroll to Plan settings.
- Under Status, choose Cancel Plan.
- Follow the prompts, decline any retention offers, and confirm.
To pause or skip instead
- In Plan settings, pause your plan or skip weeks before your cutoff.
Before you cancel
- HelloFresh's cutoff has been reported as 11:59 pm Pacific, 5 days before delivery. Yours may differ by region, so check your account.
- If you cancel after the cutoff, the next box still ships and you're charged.
- You can reactivate your plan later.
What happens after you cancel
Check your account shows the plan as cancelled and that no upcoming delivery remains.
HelloFresh generally doesn't refund orders that were locked in after the cutoff.
Billed through Apple or Google? How to cancel a subscription on Google Play, How to cancel a subscription on iPhone, How to cancel an automatic payment on PayPal.
Common questions
When do I need to cancel?
Before your weekly cutoff, which is reported as 5 days before delivery. Check the exact time in your account.
Can I pause instead?
Yes, you can pause or skip weeks from your plan settings, also before the cutoff.
Checked against HelloFresh on Nov 12, 2026.
Something out of date? Tell us and we'll recheck it.