How to cancel The New York Times
Cancel The New York Times from Subscription Overview in your NYT account, or through chat or phone. The Athletic is cancelled separately.
Steps to cancel The New York Times
Online
- Sign in at nytimes.com and open your account, or go to myaccount.nytimes.com.
- Open Subscription Overview, then Manage Subscription.
- Select Cancel your Subscription.
- Follow the prompts. You may be sent to a chat agent, so stay until you get a confirmation.
By chat or phone
- Use the chat or phone options on the NYT Help Center during Customer Care hours.
- Use only the number listed on the NYT Help Center. Search results list many fake numbers.
If Apple or Google Play bills you
- Cancel in your Apple or Google Play subscriptions. NYT can't cancel those for you.
Before you cancel
- Cancelling The New York Times does not automatically cancel The Athletic, which has its own settings.
- Expect retention offers or a chat prompt before the cancellation goes through.
- Billing from an app store has to be cancelled with that store.
- EU and UK subscribers have a 14-day right of withdrawal on new subscriptions.
What happens after you cancel
Keep the confirmation and check your next statement. Charges can appear as NYTIMES or NYT*NYTIMES.
Billed through Apple or Google? How to cancel a subscription on Google Play, How to cancel a subscription on iPhone, How to cancel an automatic payment on PayPal.
Common questions
Can I cancel NYT online?
Often yes, through Subscription Overview. Some accounts are routed to chat or phone.
Does cancelling NYT cancel The Athletic?
No. The Athletic has its own subscription and settings.
Checked against NYT Help Center: Cancel Your Subscription on Nov 12, 2026.
Something out of date? Tell us and we'll recheck it.