How to cancel ExpressVPN
Turn off automatic renewal in your ExpressVPN account to cancel. A refund inside the 30-day guarantee has to be requested through live chat.
Steps to cancel ExpressVPN
On the ExpressVPN website
- Sign in to your ExpressVPN account.
- Open My Subscription.
- Click Edit subscription settings.
- Choose Turn Off Automatic Renewal and confirm on each page.
- Look for the message that your subscription has been cancelled.
If you bought through the App Store or Google Play
- Cancel in your Apple or Google Play subscriptions instead.
To claim the 30-day refund
- Cancel as above, then contact ExpressVPN's live chat at expressvpn.com/support within 30 days of purchase and ask for a refund.
Before you cancel
- Turning off renewal ends billing, but you keep access until the end of the paid term.
- The 30-day money-back guarantee is the only refund window, and you must ask support for it.
- A refund ends access immediately.
- Payments made with Bitcoin don't renew automatically, so there's nothing to turn off.
What happens after you cancel
Your VPN works until the end of the paid term. After that the subscription ends and you aren't charged again.
A full refund is available within 30 days of purchase if you contact support. After that, reports say there are no refunds.
Billed through Apple or Google? How to cancel a subscription on Google Play, How to cancel a subscription on iPhone, How to cancel an automatic payment on PayPal.
Common questions
How do I get my money back?
Contact ExpressVPN's live chat within 30 days of purchase and request a refund.
Will I be charged again?
Not after you turn off automatic renewal and see the confirmation message.
Checked against ExpressVPN Support on Nov 12, 2026.
Something out of date? Tell us and we'll recheck it.